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Official PS3 Thread
 
spc
quote:
Originally posted by spc
Well, I figure I shouldn't really talk about the process of getting my ps3 fixed in the gta4 thread, so I will discuss it in here.

Some of the experiences I've read online about Sony's Customer Support were different than what I have experienced (so far). I'm not sure if these people were rude, young, and/or actually had a terrible person assisting them, but it was simple and easy for me. I don't think anyone on TA has written about their PS3 repair experieces, so I'll update you guys on how the process goes from a competent TA user (or at least I consider myself somewhat competent lol)

I called up Sony yesterday in regards to fixing my ps3. I was only on hold for 5 minutes and the two people I dealt with (customer service & billing) were quick and competent. If my 60GB ps3 is unable to be repaired they'll be sending me another refurbed 60gb ps3. I believe the guy said I should have a ps3 sent back within 10-17 business days from when they receive my ps3. I also told him that my GTA4 disc was still in the console and he took note of that and said it will be returned along with my fixed/refurbed system. Repairing cost comes out to $153 and change after taxes if your system is not covered under warranty. I should receive the box to ship Sony the ps3 on Monday or Tuesday.

I have a COS Request # that I can use to check on the status of my ps3 either online or thru the phone. I'll post future updates & experiences later on in this thread.


c0r version: got my "fixed" ps3 back. verdict: you sony, helen keller could make a better system.

Forgot to give an update 2 weeks ago. What I'm about to say has nothing really positive to it. In fact, I would not mind if someone dropped a bomb on Sony corporate headquarters right now.

My PS3 came back 2 weeks ago. I assume they fixed my ps3 and did not give me a refurb since it is the same serial number on the back. I haven't tried playing any games on it since I have been playing GTA4 on 360; Mainly watching bluray movies and streaming media to my ps3 with no problem.

Then MGS4 came out so I obviously had to pick it up and try it out. I install the necessary files on my hd for mgs4 then proceed to choose a difficulty level. The screen then changes to some random imaginary TV channels that you can change by pressing any button. (I am assuming this is the introduction to MGS4 or I just have a bat crazy bluray disc) Within the first 20 seconds of this retarded imaginary TV bull, the video and audio freeze. I am still able to alternate between these retarded channels, but nothing is really going on. It's so ing weird. There's no way out of this dumb imaginary TV crap. If I could just skip to the next scene I'd be thrilled. I've tried searching online to see if anyone has had similar problems but I have not encountered anyone else with a similar problem. I havent even been able to play the god damn ing game. This is ing ridiculous.

Anyway, I'm about to call up Sony and verbally rape them Mr. Hands style over the phone. I pay over $150 to fix my ps3 and the cocksucking piece of system can't even manage to play the most hyped game for ps3. you eat a dick Sony, you lost a true PS fan. thank the lord I got an xbox 360 last month.
glass
quote:
Originally posted by spc
c0r version: got my "fixed" ps3 back. verdict: you sony, helen keller could make a better system.

Forgot to give an update 2 weeks ago. What I'm about to say has nothing really positive to it. In fact, I would not mind if someone dropped a bomb on Sony corporate headquarters right now.

My PS3 came back 2 weeks ago. I assume they fixed my ps3 and did not give me a refurb since it is the same serial number on the back. I haven't tried playing any games on it since I have been playing GTA4 on 360; Mainly watching bluray movies and streaming media to my ps3 with no problem.

Then MGS4 came out so I obviously had to pick it up and try it out. I install the necessary files on my hd for mgs4 then proceed to choose a difficulty level. The screen then changes to some random imaginary TV channels that you can change by pressing any button. (I am assuming this is the introduction to MGS4 or I just have a bat crazy bluray disc) Within the first 20 seconds of this retarded imaginary TV bull, the video and audio freeze. I am still able to alternate between these retarded channels, but nothing is really going on. It's so ing weird. There's no way out of this dumb imaginary TV crap. If I could just skip to the next scene I'd be thrilled. I've tried searching online to see if anyone has had similar problems but I have not encountered anyone else with a similar problem. I havent even been able to play the god damn ing game. This is ing ridiculous.

Anyway, I'm about to call up Sony and verbally rape them Mr. Hands style over the phone. I pay over $150 to fix my ps3 and the cocksucking piece of system can't even manage to play the most hyped game for ps3. you eat a dick Sony, you lost a true PS fan. thank the lord I got an xbox 360 last month.




You must have a very large american penis.
chach
lol what a retard you are hideo owns you. :stongue: just keep pressing x you stick.
spc
quote:
Originally posted by chach
lol what a retard you are hideo owns you. :stongue: just keep pressing x you stick.


yeah, like that thought never came across me, you ing bellend. i've tried pressing x and other buttons for 15 minutes. i've left it on certain channels, including hideo 1 & 2, and nothing has happened. i've reinstalled the game and the same thing occurs. drown in a vat of AIDS
chach
Lol that's weird I was so stoned when it happened I was confused but I watched some of the channels for a bit kept pressing x and l1 then it came on.
spc
it's really weird to explain. the audio stops and the video on all channels freezes... but i am still able to switch channels. it freezes at random times too... sometimes it can be 2 seconds into the channels, 15 seconds, or longer. i really have tried everything.

i'm just really ing fed up with sony. i am not sure yet if it's my ps3 or i have a faulty disc. i already paid over $150 to get the god damn thing fixed.. if it's the ps3 then i can get it fixed again for free. i'm going to try my friends copy of mgs4 tomorrow to see if in fact it is my disc that is messed up.
ChrstnMchl
quote:
Originally posted by daydreamer
So i finally got a headset

been playing Unreal Tournament III

i can hear the other people but i don't think they can hear me.
i hear them talking about me, but each time i say 'hello' or give a command no one responds...WTF?

i'm using a bluetooth Jabra headset

HELP!!



Go into your settings and make sure you have it set up right. You should be able to see the meter move when you speak into it.

I could probably explain that better if I were at home and saw the menu options, but I'm sure you can figure it out.
ChrstnMchl
quote:
Originally posted by spc
it's really weird to explain. the audio stops and the video on all channels freezes... but i am still able to switch channels. it freezes at random times too... sometimes it can be 2 seconds into the channels, 15 seconds, or longer. i really have tried everything.

i'm just really ing fed up with sony. i am not sure yet if it's my ps3 or i have a faulty disc. i already paid over $150 to get the god damn thing fixed.. if it's the ps3 then i can get it fixed again for free. i'm going to try my friends copy of mgs4 tomorrow to see if in fact it is my disc that is messed up.



Have you tried any other games?

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