I've gotten better at bring things back. These companies use that whole "life time" selling point knowing most never take advantage of it. Has to be a big purchase for me to keep the receipt. I've learned the value of stores with good customer service and return/warranty policy. A good company will realize that taking care of a customer problem is the investment of future sales. You can always mail it back to manufacturer as last resort if you want to follow through on principle.
Last edited by igottaknow on Nov-21-2010 at 04:55
Nov-21-2010 03:40
Boomer187
Spicy Hotdog
Registered: Aug 2001
Location: USA
I worked at a walmart in college and an old lady returned a turkey. We didn't sell turkeys but we still took it back. Probably not the best roi on that return since she had clearly lost her mind,.
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Nov-21-2010 07:15
Sushipunk
Flickering, I roam
Registered: Sep 2006
Location: Chateau Verdafloor
quote:
Originally posted by Boomer187
I worked at a walmart in college and an old lady returned a turkey. We didn't sell turkeys
I phoned CS at Myers. The lady that I spoke to was pretty shocked that a Global knife had even broken, let alone that I wanted to bring it back. She took all my details, and the details of the knife, so when I bring it in they'll have a brand spanking new one waiting for me! They also offered me 50% off any other Global knives I want to buy while I'm there!
Registered: Jan 2005
Location: with all my rowdy friends
quote:
Originally posted by Boomer187
I worked at a walmart in college and an old lady returned a turkey. We didn't sell turkeys but we still took it back. Probably not the best roi on that return since she had clearly lost her mind,.
When I was @ Best Buy, we had to call the cops because some lady did lose her mind after she wasn't allowed to return her cracked digital picture frame. I should also add that this particular brand was only sold at Radio Shack. She threw the [wrong] box at one of the managers and started screaming, before stomping over to the lines of shopping carts and attempting to kick them over.
Originally posted by shaw
When I was @ Best Buy, we had to call the cops because some lady did lose her mind after she wasn't allowed to return her cracked digital picture frame. I should also add that this particular brand was only sold at Radio Shack. She threw the [wrong] box at one of the managers and started screaming, before stomping over to the lines of shopping carts and attempting to kick them over.
I phoned CS at Myers. The lady that I spoke to was pretty shocked that a Global knife had even broken, let alone that I wanted to bring it back. She took all my details, and the details of the knife, so when I bring it in they'll have a brand spanking new one waiting for me! They also offered me 50% off any other Global knives I want to buy while I'm there!
Hope you get your Gobble knife before thanksgiving.
Nov-21-2010 17:18
Sushipunk
Flickering, I roam
Registered: Sep 2006
Location: Chateau Verdafloor
quote:
Originally posted by igottaknow
Hope you get your Gobble knife before thanksgiving.
