Aw, man, Kaoru's devastated.
Her mother is trying to get her retirement benefits, but she had some bureaucratic problems. They couldn't find a good attorney to help her out, except for a woman that won a similar case for a friend of theirs.
Turns out the woman is a scammer, and what she does is illegal (she even charges half of everything in case she wins the case). How hard is it to do things in an honest way in this hell hole?