Haaaaaaaaaaaaaaaaaaaaaa...email exchange with the seller from Amazon:
I placed an order for The Bachman Books on December 4th through Amazon, and I received an email on December 5th stating my item had been shipped. I double checked through Amazon and it said my item was supposed to arrive between December 15 and December 22. It is now December 24 and I still have not received it. This item was supposed to be a Christmas gift. What happened here?
Thank you for your email. I understand how frustrating it can be when the shipment is delayed. I promise that it was went sent and you should receive it very soon. I wish you gave me a chance before leaving negative feedback. It really hurts our small business. Can you please be kind and remove the feedback you left us? In return, I will give you $20 refund? Please reconsider.
Thank you and Merry Christmas,
If my order arrives and the shipping date matches the date indicated on Amazon, I will remove it. Otherwise I think it's dishonest to misrepresent oneself by only posting positive feedback. Is not the purpose of feedback to improve everyone's customer service experience? I cannot see how that would benefit Amazon and its customers. I have ordered many many items online, from Amazon and various other online shopping sites, using all kinds of different shipping methods, and this is the first problem I have ever had. That's why I will wait until the order gets here so I can compare shipping dates before I remove the feedback, because then I will know for sure it wasn't your fault.
I appreciate your offer of the 20 dollar refund, but it isn't necessary.